Handling Excess Customer Payments
This document outlines the standard behavior for excess customer payments (Unallocated Amount) and provides the steps to configure ABNERP to automatically post these excess amounts to a separate Customer Advance (Liability) Account.
1. Standard Behavior: Unallocated Amount
By default, when a Payment Entry is created for a customer and the Paid Amount exceeds the total amount of the invoices it is linked to (the Allocated Amount), the excess amount is stored against the customer's Debtor (Receivable) account.
How it Works:
Excess Amount is Stored: The difference is labeled as an \