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Sales Return Management

In an event of Sales Return, the following adjustment pertaining to stock and accounting can be handled in multiple ways. Let's check what stock and accounts posting would be posted based on the Sales Return adjustment.

Return Without Payment​

If a customer request for the returns even before processing a payment, then you can simply:

  1. Cancel the Sales Invoice.
  2. Create a Sales Return against a Delivery Note

If your statutory laws don't allow you to cancel the Sales Invoice, you can create a Credit Note against a Sales Invoice as well.

This is a scenario where the customer purchased an item from you for which Sales Invoice as submitted, and also paid.

  1. Create a Credit Note against a Sales Invoice.
  2. In the Sales Invoice, check field \